Last updated: Jan 2nd, 2026
Zatos VPN (“Zatos”, “we”, “us”, or “our”) is committed to protecting your privacy. We want you to be confident that your personal information is handled responsibly and securely.
This Privacy Policy explains how we collect, use, process, store, and disclose personal information of visitors to our websites (including https://www.zatos.com and any site that links to this Privacy Policy) and users of Zatos VPN products and services, including our applications and hosted services (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Zatos VPN acts as a “controller” (or equivalent term) of personal information under applicable data protection laws.
We may update this Privacy Policy from time to time. Changes will be posted on this page and, where required by law, we will notify you of material changes. Changes will not apply retroactively.
If you do not agree with this Privacy Policy, you must not use the Services.
If you are located in the United Kingdom or European Economic Area, we process personal data under one or more of the following legal bases:
You may withdraw consent at any time by contacting support@zatos.com.
Residents of certain U.S. states may have additional rights, described in the U.S. Privacy Rights Addendum below.
Information You Provide
We may collect information you provide directly, including:
Information Collected Automatically
We may automatically collect information such as:
This information is collected using cookies and similar technologies.
The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such information, it will be deleted promptly.
We use personal information for lawful purposes, including to:
We may communicate with you via email, in-app notifications, or live chat. Communications may be recorded for quality, training, and security purposes.
We may disclose personal information:
We do not knowingly sell personal information of individuals under 16.
We may send communications related to:
You may opt out of non-essential communications at any time using the unsubscribe link or by contacting support@zatos.com.
We implement appropriate technical and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, or alteration. However, no system is completely secure.
We use cookies and similar technologies to:
You can control cookies through your browser settings. Disabling cookies may affect Service functionality.
You may:
Requests can be made by contacting support@zatos.com. We may need to verify your identity before fulfilling requests.
EEA and UK residents have rights under GDPR, including the right to:
We may transfer personal data outside the EEA or UK using lawful transfer mechanisms such as adequacy decisions or standard contractual clauses.
When using VPN services, you acknowledge that traffic routing may involve transfers to jurisdictions you select.
Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing personal information.
If you have concerns regarding our handling of personal information, please contact us at support@zatos.com. We will investigate and respond in accordance with applicable laws.
EEA and UK residents may also lodge a complaint with their local data protection authority.
For all privacy-related questions, requests, or complaints, please contact us only by email:
Residents of certain U.S. states may have rights regarding personal information, including rights to access, delete, correct, and opt out of targeted advertising.
We do not use sensitive personal information for purposes requiring opt-out under applicable laws.
To exercise your rights, contact support@zatos.com. We may request limited information to verify your identity.